From understanding your business to moving it forward.
Aptic connects the context, decisions, and follow-through needed to make progress—with clear responsibilities for you, your team, and Aptic.
Set up once. Then a cycle of decisions.
Two steps set up the engagement. The next four repeat for every decision, and each review feeds the next one.
The review informs the next decision
Start with your business
Share what you sell, who you serve, what you want to achieve, and what is getting in the way. Bring in the relevant systems and records so Aptic can work from the business as it is.
Your goals and constraints guide the engagement.
- Your part
- Share the context, and connect the systems and records Aptic needs.
- Aptic's part
- Aptic's consultants guide the setup, and Aptic reads every system and record you connect.
SellsDrain repair, water heater replacement, repiping
ServesHomeowners within 25 miles
Aiming forMore profitable jobs, not just more leads
In the wayLeads are up, but booked jobs are flat
Connected
- Google Ads
- Meta Ads
- Website analytics
- Website
- Sales records
- Accounting
- Crew schedule · Waiting for access
Agree on the work and the limits
Define what Aptic will investigate, what it may carry out, and which decisions stay with you. Establish the measures of progress, available resources, and responsibilities on both sides.
The scope makes clear what Aptic can advise on and what it can execute.
- Your part
- Decide what Aptic may carry out, and what stays with you.
- Aptic's part
- Sets out the scope, the measures of progress, and the limits with you.
Aptic investigates
- Lead quality by campaign
- How visitors ask for a quote
- Margin by kind of job
Aptic may carry out
- Google Ads budgets and keywords
- Website copy, previewed first
Stays with you
- Prices
- Hiring and crew schedules
- Anything past the limits
- Ad spend
- Up to $240 a day
- Judged on
- Gross profit from booked jobs
- Reviewed
- Every two weeks
Establish what is happening
Aptic examines the available evidence, identifies gaps, and builds a starting view of performance. It connects problems across the business and prioritizes those worth addressing.
When there is not enough information to support a conclusion, the next step may be to improve the evidence.
- Your part
- Fill the gaps only you can.
- Aptic's part
- Builds the starting view, names what is missing, and ranks what is worth addressing.
Cost per lead $38 Google Ads
Leads that became jobs 16% Sales records
Gross profit per job $410 Accounting
Crews booked next month 78% Schedule
Repiping job costs — Missing
Broad drain searches bring cheap leads that rarely become profitable jobs.
Next step for repiping: add its job costs, so its margin can be judged.
Decide what to do
Review proposals with their reasoning, expected benefit, tradeoffs, and limits. Ask questions, adjust the plan, approve a change, or decline it.
Some decisions are best made now. Others should wait for better information or more capacity.
- Your part
- Approve, adjust, decline, or ask.
- Aptic's part
- Prepares each proposal, and a consultant checks the ones that need a person.
Move $40 a day from broad drain searches to water heater replacement
ReasoningEach ad dollar returns $0.46 in gross profit on broad drain searches, and $3.73 on water heaters.
Expected benefitAbout $1,500 more gross profit every two weeks.
TradeoffAbout 25 fewer leads, so fewer calls to answer.
LimitsTotal spend unchanged. Undone if gross profit falls more than 20%.
Carry out the agreed work
Aptic performs supported actions within the authority you have granted, with its consultants guiding and checking the work. Where delivery depends on you, a colleague, or another provider, the work stays attached to that responsibility.
Completed requests are checked against the available evidence before being treated as confirmed changes.
- Your part
- Handle the tasks that are yours or your team’s.
- Aptic's part
- Aptic's AI agents carry out the supported changes, and each one is confirmed in the account.
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Budgets changed in Google Ads
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14 searches excluded from the broad campaign
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Can the crews take 4 more installs a month?
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Update water heater prices on the website
A change counts as made only once the account shows it.
Review the outcome
Aptic follows the result over an appropriate period, compares it with the starting point, and records what the evidence supports.
That review informs the next decision: continue, adjust, stop, or investigate further.
- Your part
- Choose to continue, adjust, stop, or investigate further.
- Aptic's part
- Follows the result, compares it with the starting point, and says how strong the evidence is.
Gross profit from booked jobs
Ad spend$3,360 → $3,360
Leads97 → 74
Booked jobs12 → 13
What the evidence supports: an association, not proof of cause.
Next decision
- Continue
- Adjust
- Stop
- Investigate further
Stay involved where your judgment matters
Use your briefing to see what needs attention. Use Ask to explore a question or give direction. Review decisions and correct business context as circumstances change.
Your role is to set direction, provide information only you know, and make the calls that remain yours.
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Your briefing
What needs attention, what changed, and what Aptic recommends next.
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Ask
Explore a question or give direction, in plain words.
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Decisions and context
The calls that remain yours, and the business context you keep current.
Dashboard
Open work
- Being fixed 4
- Waiting for your decision 2
- Waiting for your answer 2
- Checking results 9
- Blocked or not tracked 1
Recommendations waiting on you
- Launch letterpress search campaign at $40 a day
- Which supplier should quote on card stock next month?
- Add a second press shift for wedding season
- Keep holiday cards on the home page after January?
Agents at work
All activity →- General Manager Working 2 assignments in progress1 item needs your input
- Paid Media Auditor Working 1 assignment in progress3 waiting on results or a date
- Finance Analyst Waiting on results 4 waiting on results or a date
- Operations Agent Working 1 assignment in progress
Recommendations
- Change to approve
Launch letterpress search campaign at $40 a day
Searches for letterpress wedding invitations are rising, and the line earns a 52% margin.
ApprovedDeclined - Change to approve
Add a second press shift for wedding season
The press is booked at 70%. Expected orders pass capacity in April.
ApprovedDeclined
Nothing is waiting on you.
Reports
Your reports on their schedule, each with every earlier issue; the proposals waiting for you; and what each office keeps for you.
Your reports
- Daily October 20 3 changes made. Two low-margin ads paused, and the gift wrap reorder point updated. Every morning at 9:00, your timeHistory →
- This week Since October 19 5 changes so far, 1 not live yet. Revenue: $46,200 of $50,000, on pace. 2 decisions wait on you Monday to now, as work landsHistory →
- Weekly executive brief October 19 Letterpress invitations are now your most profitable line. Card stock prices rose 14%. Monday mornings, your timeAll 12 issues →
- Monthly performance report September Revenue up 9% on August at a 41% gross margin. Repeat orders reached a third of sales. 1 goal behind The first of each monthAll 8 issues →
For your approval
| Wedding season plan New | Strategy | October 18 | |
| Card stock supplier comparison | Operations | October 17 |
Office reports
- Marketing 1 change for approval
Search is now the largest source of orders, and letterpress searches are rising ahead of wedding season.
- Office reviewOctober 19
- Letterpress search campaignNew · October 20
- Finance 1 open risk
Gross margin held at 41%. Card stock costs are up 14%, which would take about a point off margin by December.
- Office reviewOctober 19
- Cash flow forecastOctober 15
- Operations
Late shipments are down to 2%, and the press is booked at 70%.
- Office reviewOctober 19
Needs from you: Access to the shipping account — for delivery times by carrier
Bring expert help to your business.
We are bringing companies on in small groups. Tell us about your business and we will reach out when there is a place for you.